Frequently Asked Questions
How do I know my ring size?
Easy, just follow our ring sizing guide to find your perfect fit!
What if my ring doesn't fit?
No sweat! We do have a ring exchange policy. Send us an exchange request and we will arrange the rest.
How long does delivery take?
WE SHIP 95% OF ALL ORDERS WITHIN 2 DAYS
We have delivered all over the world with a perfect delivery success rate.
FREE DELIVERY
Free delivery nationwide on all orders above R1299.
SUPER FAST DELIVERY
Delivery times are between 2-4 business days for items in stock and 9-14 business days for items that require manufacturing or are on backorder.
We have convenient order tracking capabilities that will keep you up to date.
What payment options do you have?
We offer a wide range of great payment options:
1. PayFlex
4 x interest-free split payments (Bi-weekly payments)
2. LayUp
Interest-Free Flexible payment options (Delivery ONLY when paid in full)
3. Float
Pay later using the available limit on your credit card - no fees, no interest
4. MobiCred at Checkout
Instant Credit Application
What is your Refund Policy?
It is our ultimate goal to keep our customers part of our happy family. If for some reason you don't like our product - we have a no mess no fuss refund policy.
